Fault Coordinator [rekrutacja online]

Fault Coordinator [rekrutacja online]

Localization: Wrocław


Come create the technology that helps the world act together

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.  We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.


The team you’ll be part of

Our Business Group is a leader in wireless mobile networks and associated services. With more than 3.500 patent families essential for 5G we have a strong 5G portfolio and are a front runner in open and virtualized radio access networks (O-RAN and vRAN). You will join the RAN Business Unit and will enjoy our culture of innovation, openness, discipline, simplicity, accountability, and profit mindset. Your future teams are developing Nokia 3GPP mainstream radio technology products and solutions including cross-technology responsibility (Multi-Radio Access Technology). Your unit’s main priorities are flawless execution of System programs including Network Management & Optimization and attached services.


What you will learn and contribute to

We are looking for a Fault Coordinator to join our MN RAN L3 SW1 department to support gNB SW development for the Control Plane component.  

Your daily duties will include:

  • coordinating developers / pre-screeners work,
  • tracing investigation progress and reporting it during daily meetings with fault managers,
  • organizing and participating in task force meetings for complex and high-priority issues,
  • checking fix/solution availability and updating verification status,
  • cooperating with developers, testers, and other fault analyst teams,
  • verifying fault reports correctness and checking delivered content against Nokia’s internal standard. 
  • coaching developers from the fault management process

We work with:

  • JIRA
  • Microsoft Office suite
  • C/C++11/14/17

Your skills and experience  

  • understanding of mobile networks basis and basics of testing/programming
  • very good interpersonal and teamwork skills and capability to work in an international multi-site environment
  • results-oriented
  • creativity in problem-solving
  • excellent communication skills
  • very good English, both written and spoken

What we offer

Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.  


Nokia is committed to inclusion and is an equal opportunity employer 

Nokia has received the following recognitions for its commitment to inclusion & equality: 

  • One of the World’s Most Ethical Companies by Ethisphere  
  • Gender-Equality Index by Bloomberg  
  • Workplace Pride Global Benchmark 
  • LGBT+ equality & best place to work by HRC Foundation

At Nokia, we act inclusively and respect the uniqueness of people. 
Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
We are committed to a culture of inclusion built upon our core value of respect.  


Join us and be part of a company where you will feel included and empowered to succeed.



Miejsce pracy:
dolnośląskie / Wrocław