Junior IT Support Specialist

 

We are a global IT service provider. With over 4,000 permanent colleagues in more than 50 subsidiaries worldwide, we enable Device as a Service for the IT industry in 190+ countries. DaaS combines hardware, software, lifecycle services and financing into a single contract with a fee per device.


Junior IT Support Specialist
Wrocław
Your Tasks
  • Providing 2nd line support for an international customer
  • Troubleshooting and configuring applications, finding a solution for occurring problems
  • Analyzing and solving IT issues related to Microsoft Windows Environment
  • Escalation of major problems to 3rd line support
  • Maintaining positive relations with our end-users of our end-customer

Our Requirements
  • Very good knowledge of English language
  • IT Troubleshooting skills
  • Ability to multitask and work under pressure
  • Problem solving orientation with strong communication skills
  • Knowledge of remote support users and Windows Operating System
  • Ability to work on late shift (4pm-12am)
  • Openness for gaining new knowledge and skills



Your Tasks
  • Providing 2nd line support for an international customer
  • Troubleshooting and configuring applications, finding a solution for occurring problems
  • Analyzing and solving IT issues related to Microsoft Windows Environment
  • Escalation of major problems to 3rd line support
  • Maintaining positive relations with our end-users of our end-customer

Our Requirements
  • Very good knowledge of English language
  • IT Troubleshooting skills
  • Ability to multitask and work under pressure
  • Problem solving orientation with strong communication skills
  • Knowledge of remote support users and Windows Operating System
  • Ability to work on late shift (4pm-12am)
  • Openness for gaining new knowledge and skills

We offer

  • Health care package (Luxmed) for 1 PLN
  • Life insurance
  • Co-funded Multisport card
  • Co-funded & office delivered lunches
  • Onboarding program
  • Job with a purpose
  • Development opportunities
  • Company bus from the city center
Oferujemy
  • Health care package (Luxmed) for 1 PLN
  • Life insurance
  • Co-funded Multisport card
  • Co-funded & office delivered lunches
  • Onboarding program
  • Job with a purpose
  • Development opportunities
  • Company bus from Wrocław
APLIKUJ TERAZ

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