Service Desk Agent with German & Dutch



Fujitsu is the leading Japanese information and communication technology (ICT) company, offering a full range of technology products, solutions and services. We use our experience and the power of ICT to shape the future of the global society together with our customers.

Fujitsu provides newest technologies and products for informatics and communication to clients in more than 100 countries. Using our many years of experience and innovation potential, we are committed to digital co-creation together with our customers. Fujitsu provides unique digital services that are designed to leverage connectivity and data-driven intelligence in order to empower people by delivering a truly human-centric value.

We are looking for

Service Desk Agent with German & Dutch
Miejsce pracy: woj. dolnośląskie

Service Desk is a first line of IT support for Fujitsu’s business customers. On this position, you will be a part of a team that provides a single point of contact for users. On Service Desk, you can combine your linguistics skills with the IT world and start Your professional career within IT area.

If you’d like to…
  • Gain experience within customer service in one of the biggest IT companies in the world?
  • Put your language skills to practical use by having constant contact with native speakers from all around the world?
  • Gain access to vast variety of technical and soft skill training?
  • Provide a single point of contact for users all around the world?
  • Deliver high quality standard 1st line support for Fujitsu’s Customers?
Main responsibilities:
  • Supporting customers
  • Dealing with phone/emails requests from our customers located all around the globe
  • Performing 1st line support, including: diagnosis and resolution wherever possible
  • Receiving, logging, classifying and prioritizing incident and calls
  • Cooperating with more advanced lines of support to deal with more complicated technical issues reported by our Customers

 

  • Good command of English language (at least B2)
  • Good command of Dutch and German languages (at least B2)
  • Good communication skills
  • Team player and „can do” attitude
  • Customer service / IT experience will be an asset, but it’s not required
  • Basic knowledge of Windows 10 and MS Office package

HUMAN-CENTRIC ENVIRONMENT

  • Friendly atmosphere in the air that you will miss on your day off.
  • You are treated with respect, as a person and not only as an employee.
  • Work-life balance
  • Appreciation of your work, awards program.
  • Diverse and international working environment.
  • Employment stability.

EMPOWERMENT

  • We develop our unique know-how.
  • Employees can have an impact on the services provided to clients.
  • Openness to dialogue.

WORLDWIDE IT SOLUTIONS

  • Access to innovative technologies with which we work on a daily basis.
  • Industry-leading solutions, systems and programs.
  • Innovative labs.

CAREER CHOICE AND OPPORTUNITIES

  • Wide range of trainings, courses, conferences.
  • Opportunities for professional growth and promotions.
  • Development opportunities in all directions.

 

If you’d like to…
  • Gain experience within customer service in one of the biggest IT companies in the world?
  • Put your language skills to practical use by having constant contact with native speakers from all around the world?
  • Gain access to vast variety of technical and soft skill training?
  • Provide a single point of contact for users all around the world?
  • Deliver high quality standard 1st line support for Fujitsu’s Customers?
Main responsibilities:
  • Supporting customers
  • Dealing with phone/emails requests from our customers located all around the globe
  • Performing 1st line support, including: diagnosis and resolution wherever possible
  • Receiving, logging, classifying and prioritizing incident and calls
  • Cooperating with more advanced lines of support to deal with more complicated technical issues reported by our Customers

 

  • Good command of English language (at least B2)
  • Good command of Dutch and German languages (at least B2)
  • Good communication skills
  • Team player and „can do” attitude
  • Customer service / IT experience will be an asset, but it’s not required
  • Basic knowledge of Windows 10 and MS Office package

HUMAN-CENTRIC ENVIRONMENT

  • Friendly atmosphere in the air that you will miss on your day off.
  • You are treated with respect, as a person and not only as an employee.
  • Work-life balance
  • Appreciation of your work, awards program.
  • Diverse and international working environment.
  • Employment stability.

EMPOWERMENT

  • We develop our unique know-how.
  • Employees can have an impact on the services provided to clients.
  • Openness to dialogue.

WORLDWIDE IT SOLUTIONS

  • Access to innovative technologies with which we work on a daily basis.
  • Industry-leading solutions, systems and programs.
  • Innovative labs.

CAREER CHOICE AND OPPORTUNITIES

  • Wide range of trainings, courses, conferences.
  • Opportunities for professional growth and promotions.
  • Development opportunities in all directions.

 

To apply for this opportunity, please send your CV in English.
www: www.TheRealDeal.pl
F: www.facebook.com/FujitsuPoland
L: https://www.linkedin.com/showcase/career-at-fujitsu-poland/





Textorial Park
ul. Fabryczna 17
90-344, Łódź

University Business
Park ul. Wólczańska 178
90-530, Łódź

Nowa Fabryczna
ul. Składowa 35
90-127, Łódź

.KTW
Aleja Roździeńskiego 1
04-202, Katowice
Service Desk Agent with German & Dutch Pracownik Help Desk PUP Przychowa Lubomierz Wleń Fujitsu Technology Solutions Sp. z o.o.
APLIKUJ TERAZ

Zobacz podobne oferty

Młodszy Specjalista ds. Service Desk IT

SZCZEGÓŁY OGŁOSZENIA
Firma:
ASTEK Polska
Lokalizacja:
dolnośląskie/ Wrocław
Data publikacji:
2021-02-18
Poznaj ofertę...
Aktualnie poszukujemy osoby na stanowisko Młodszego Specjalisty ds. Service Desk IT, która dołączy do zespołu znajdującego się we Wrocławiu. Obowiązki: Wsparcie techniczne użytkowników Rozwiązywanie zgłoszeń użytkowników Wsparcie procesów biznesowych...

Service Desk Specialist

SZCZEGÓŁY OGŁOSZENIA
Firma:
MOK YOK IT
Lokalizacja:
dolnośląskie/ Wrocław
Data publikacji:
2021-02-11
Poznaj ofertę...
Twoje zadania: codzienne wsparcie techniczne użytkowników, rozwiązywanie problemów programowych oraz związanych ze sprzętem, serwisowanie sprzętu komputerowego podstawowym zakresie, zamówienia, wydawanie oraz administracja sprzętem użytkowników,...

Informatyk [rekrutacja online]

SZCZEGÓŁY OGŁOSZENIA
Firma:
Familijna
Lokalizacja:
dolnośląskie/ Kuźnica Czeszycka (pow. milicki)
Data publikacji:
2021-02-09
Poznaj ofertę...
Na tym stanowisku będziesz odpowiadać za: nadzór nad prawidłowym działaniem sprzętu informatycznego i telekomunikacyjnego wspomaganie użytkowników systemów informatycznych i rozwiązywanie bieżących problemów nadzór nad prawidłowym działaniem...
Publikacja:
wczoraj
Firma:
Fujitsu Technology Solutions Sp. z o.o.
Miejsce pracy:
dolnośląskie /